About this Role: We're seeking a seasoned Client Growth Specialist to join our team.
This is an exciting opportunity for a motivated and results-driven individual to take ownership of client relationships and drive revenue growth.
You will be responsible for managing multiple accounts, fostering long-term partnerships, and delivering exceptional customer service.
Key responsibilities include:
* Account Management: Provide timely support and guidance to clients through the Digistore24 platform.
* Relationship Building: Nurture existing relationships and identify opportunities for growth and development.
* Communication: Communicate effectively with clients via chat, video call, or email to resolve issues and ensure satisfaction.
To succeed in this role, you'll need:
* Direct Response Marketing Knowledge: Understand the principles of direct response marketing and its application in digital platforms.
* Strategic Thinking: Develop and implement strategies to drive business growth and expand client relationships.
* Customer Service Skills: Deliver exceptional customer service and provide timely solutions to client inquiries.
* Language Proficiency: Fluency in English and Portuguese is required; Spanish is a plus.
We're looking for someone who is:
* Proactive: Anticipates and addresses client needs and concerns.
* Results-Oriented: Meets performance metrics and contributes to business growth.
* Collaborative: Works effectively with internal teams to achieve shared goals.
Benefits and Opportunities: This role offers a unique chance to develop your skills, build meaningful relationships, and contribute to business success. If you're passionate about driving revenue growth and delivering exceptional customer service, we encourage you to apply.