Job Description
About Us
We are a global leader in the payments industry with over 30 years of experience and a presence in multiple countries.
We hold a significant market share in gift cards, having pioneered this industry.
Our Mission
We aim to revolutionize global commerce through innovative payment technologies for retailers, brands, and consumers.
Job Summary
This role involves planning, coordinating, ensuring timely notifications, and scheduling software releases in alignment with our organizational strategy and goals.
The Software Release Manager II works closely with cross-functional teams throughout the software development lifecycle to ensure quality and timeliness of releases, monitors and reports progress during release windows, and identifies areas for improvement through testing feedback.
Responsibilities
* Plan, coordinate, communicate, schedule, and facilitate software releases to meet business objectives.
* Collaborate with development, QA, operations, and change management teams to ensure readiness and quality.
* Monitor and communicate release progress, identify risks, and escalate issues as needed.
* Facilitate release meetings and maintain release calendars.
* Review testing outcomes and work with QA to address defects and improvement opportunities.
* Develop and maintain release documentation, including release notes and rollback plans.
* Produce reports and metrics on release performance and communicate findings to leadership.
* Ensure compliance with our release management policies and best practices.
* Support continuous improvement initiatives for release processes.
Required Skills and Qualifications
* Bachelor's degree in Computer Science, Information Technology, or related field preferred.
* 4+ years of experience in release coordination, change management, or related IT governance roles.
* Familiarity with SDLC processes and testing practices.
* Strong organizational and communication skills; ability to manage multiple priorities.
* Experience with tools such as JIRA, Confluence, ServiceNow, or similar for tracking and documentation.
Benefits
* R$340 home office allowance
* R$1,150 meal/food allowance (VR/VA)
* 10% annual bonus
* Sul América health/dental plan
* Life insurance
* Hardware provided
* 100% remote
* Educational support