Join to apply for the Assistente SAC role at Drogaria Araujo S/A
Job Details
Salary: A combinar
Location: Belo Horizonte, MG
Employment Type: Full-time
Seniority Level: Entry level
Job Function: Administrative
Industry: Retail
Job Description
Are you interested in joining the customer service team at the largest pharmacy retail chain in Minas Gerais? Drogaria Araujo values learning and development and is seeking dedicated individuals to join as Assistente SAC. Your daily responsibilities will include:
Ensuring the best customer experience
Handling complaints through channels like Reclame Aqui and Marketplace platforms
Mediating conflicts and collaborating across departments to resolve complex customer issues
Supporting operations in maintaining service standards and assisting in supervisory absences
Requirements
Complete or ongoing higher education
Experience in customer service backoffice and client handling
Proactive and dynamic profile
Intermediate Excel skills
Benefits
Transportation allowance
Life insurance
Unimed co-participative health plan
Metlife dental plan
Araujo partnership discounts
Performance bonus (PPR)
Partnerships with universities, language schools, SESC, Lavemcasa, and discounts at nearby parking and restaurants
This position is 100% on-site in downtown Belo Horizonte, with a 6x1 schedule (one day off on Saturday or Sunday). The role is permanent (CLT).
Additional Information
This job is active and accepting applications.
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