Position:Systems Analyst – Application Support (Agribusiness)
Professional Profile:Experienced professional in system support, business analysis, problem-solving, and user assistance.
Results-oriented, with a client- and business-focused approach.
Main Responsibilities
Provide support for applications related to agribusiness and tax document messaging (SEFAZ).
Analyze and identify bugs, operational failures, and incident root causes.
Log and report bugs, as well as suggest process and system improvements.
Develop queries and reports in PL/SQL (low and medium complexity).
Collaborate with internal IT teams for joint problem resolution.
Manage service priorities according to urgency and impact.
Work aligned with project methodologies and client guidelines.
Behavioral Competencies
Customer focus
Good communication
Proactivity
Teamwork
Ability to work under pressure
Meeting deadlines with quality
Risk identification and mitigation
Organization and prioritization
Languages
Intermediate English (emphasis on reading and writing); desirable comprehension and conversation.
Availability
• Availability to work night shifts on a 12x36 rotation, according to operational needs.