Job Description
We are seeking a highly skilled consultant to join our team and help deliver services that combine customer success expertise with business development activities. The ideal candidate will have excellent consultative engagement, solution-oriented selling, and collaborative account management skills.
Key Deliveries
* Facilitate onboarding and enablement sessions for clients.
* Provide guidance to help customers realize the full value of solutions.
* Maintain strong relationships across multiple levels within client organizations.
Business Development
* Identify opportunities to grow, retain, and cross-sell within existing accounts.
* Develop a pipeline of new business opportunities in the assigned territory.
* Conduct prospecting activities, including calls, emails, and presentations.
Strategic Communication
* Deliver compelling presentations and messaging to build awareness of solutions.
* Support marketing activities such as workshops, seminars, and industry events.
* Represent the company at conferences and trade shows as agreed.
Reporting & Documentation
* Maintain accurate records of activities and opportunities in CRM (Salesforce/LEX).
* Provide regular progress updates on engagement metrics and deliverables.