About the Company Sycomp is a global IT services and logistics provider with extensive expertise in cloud, data center, endpoint management and security solutions. Sycomp’s diverse team of consultants and engineers deliver on the company’s mission to tackle challenging global IT projects through its state-of-the-art integration and warehouse centers and global technology partnerships. Headquartered in the heart of Silicon Valley, California, Sycomp has successfully shipped, deployed and managed complex IT projects and supporting assets in more than 150 countries helping its Fortune 500 customers and global partners realize a world without boundaries. Position Overview: We are seeking a motivated and results-oriented Senior Cloud Engineer with experience in two or more cloud technologies (AWS or Azure) to join our growing team in a support, engineering, and consulting role. In this role, you will work closely with our senior architects, engineers and consultants to assist clients in designing, implementing, and optimizing cloud-based solutions. This role offers a unique opportunity to gain hands-on experience in cloud architecture, develop technical expertise, and contribute to the success of our clients. What You'll Do: Manage and respond to customer-facing support tickets, ensuring timely resolution of technical issues and maintaining high customer satisfaction. Collaborate with senior architects and consultants to understand client requirements and develop and support scalable cloud-based solutions. Apply best practice framework principles to evaluate and improve client architecture. Apply FinOps best practices to monitor, analyze, and optimize cloud costs, including cost allocation, budget tracking, and implementing cost-saving strategies. Support and assist clients with AI/ML workloads and implementations using cloud provider services such as Amazon Bedrock, Amazon SageMaker, Azure AI Studio, Azure ML, Azure OpenAI, Google Vertex AI, and other AI tools