BAU Support Specialist
We are seeking a highly skilled and experienced BAU support specialist to join our team.
Job Description:
The primary responsibility of this role is to provide technical support for Murex 3.1, focusing on system implementation, configuration, and development in various aspects such as datamart, MXML pre-trade and post-trade workflows, RTBS, and MDCS.
Responsibilities:
* Work on a variety of Murex system implementation, configuration, and developments in various aspects of Murex.
* Coordinate and communicate with business and IT stakeholders to gather, document, and verify requirements.
* Analyse and make recommendations based on related Murex implementation experience.
* Follow client SDLC lifecycle and documentation requirements.
* Support IT and business audits and technology risk assessments.
* Development and testing of database and infrastructure changes.
* Perform technical reviews of production changes.
* Write clear and concise documentation of issues and resolution within Confluence.
* Maintain and enhance the Control-M scheduling tool for intraday and end-of-day batches.
* Deal directly with business users across the bank, including front, middle, and back office, finance, product control, and risk, to analyse and diagnose business-critical issues.
* Analyse and resolve issues related to risk, pricing, PnL, market data, market operations, EOD, interfaces, reporting.
* Provides detailed information about issues to the vendor and coordinates with them in testing fixes/solutions.