Business Technical Services Analyst
We are seeking a Business Technical Services Analyst to join our team. This role will involve establishing positive relationships with clients, understanding their business objectives and expectations, and providing technical support and guidance.
The ideal candidate will have experience in client-facing roles and PL/SQL development, as well as strong communication and analytical skills.
Responsibilities include:
* Evaluating client business requirements and guiding them on utilizing standard solutions to maximize revenue.
* Converting client requirements into detailed technical specifications and presenting them internally and externally.
* Maintaining knowledge of critical business impact issues from Service Desk and assisting with document maintenance.
* Participating in release management and execution of project/development work plans.
Minimum qualifications include:
* Bachelor's degree in Information Technology or related field.
* Solid experience in Oracle Database and PL/SQL development.
* Previous experience consulting with clients to meet business needs.
* Experience in requirements gathering, technical design, and technical presentation.
* Advanced English level for speaking, listening, and writing.
We value diversity and inclusion in the workplace and encourage individuals with disabilities to apply.
This role requires flexibility, people-centered environment, and opportunities to work with teams from different countries. The company offers attractive salary and benefits policies.
Apart from regular job duties, you will also have the opportunity to develop your professional skills and participate in growth projects within the organization.