Account Coordinator Job Description
We are seeking a highly skilled Account Coordinator to join our team.
* Deliver exceptional customer experiences by providing timely and effective support to clients and field teams.
* Manage customer interactions, including calls, emails, and installations, to ensure seamless communication and satisfaction.
* Collaborate with colleagues to schedule and confirm installations, ensuring smooth logistics and efficient operations.
* Communicate effectively with customers and technicians to provide timely updates and resolve issues promptly.
* Utilize advanced English fluency and excellent communication skills to articulate complex information and resolve escalated situations.
Our ideal candidate possesses 3+ years of experience in customer service roles, preferably in field-service coordination, and is proficient in juggling multiple tasks while maintaining a positive attitude.