Job OverviewWe are seeking a highly skilled ServiceNow Technical Expert to join our team.Make key architectural decisions for ServiceNow configuration and development.Guide external partners responsible for ServiceNow development and application management.Perform configuration, development, and administration tasks within ServiceNow.Collaborate closely with stakeholders to ensure alignment with strategic roadmaps and project scopes.Investigate and advise on module usage, integrations, and platform capabilities across modules such as SPM, ITSM, ITOM, HR, VR, and custom applications.Ensure platform design follows best practices and avoids unnecessary customization or technical debt.Key Responsibilities:Prioritize out-of-the-box functionality and avoid custom development unless justified by business case or requirements.Follow ServiceNow best practices to ensure scalability, maintainability, and minimal technical debt.Demonstrate proactive problem-solving and consultative guidance across modules.Maintain clear and effective communication with internal and external stakeholders.Requirements:Strong knowledge of ServiceNow architecture and configuration.Ability to lead cross-functional teams and guide external partners.Excellent analytical and problem-solving skills.What We Offer:A dynamic work environment with opportunities for growth and development.Competitive compensation and benefits package.Collaborative team culture.