Operations Associate | Remote (Brazil) | U.S. Market
At Blue Dot BPO, we support U.S.-based companies in building efficient, scalable, and results-driven operations. We are looking for an Operations Associate who is analytical, highly organized, and has a strong sense of ownership to support and optimize critical operational processes in a dynamic, fully remote environment, working directly with the U.S. market.
This is a strategic position for professionals who want to grow in operations, project management, and business analysis while working closely with leadership and cross-functional teams.
What We Offer
* Fixed pay of R$5,000
* Full-time Brazil contract
* 100% remote, working directly with the U.S. market
* Work schedule: 1 PM to 10 PM (BRT)
* Long-term contract with growth opportunities
* International, multicultural, and performance-driven environment
Your Responsibilities
* Support the analysis and optimization of operational processes across departments
* Map workflows, identify bottlenecks, and propose improvements (SOPs and best practices)
* Support and/or manage cross-department projects, ensuring deadlines and deliverables
* Act as a point of contact between operations, leadership, and stakeholders
* Create operational reports, data analysis, and performance indicators (KPIs)
* Support strategic decision-making with data and actionable insights
* Ensure proper organization of documentation, processes, and internal communication
What We're Looking For
* Bachelor's degree in Business Administration, Management, Engineering, or related fields
* Fluent English (daily interaction with U.S.-based teams and stakeholders)
* Previous experience in operations, business analysis, or project coordination
* Experience working with U.S.-based companies
* Strong analytical skills and attention to detail
* Advanced Microsoft Excel skills (pivot tables, formulas)
* Ability to work independently in a remote environment
* Strong communication skills and ability to work with multiple stakeholders
Nice to Have
* Experience with project management tools (Asana, Trello, ClickUp)
* Knowledge of Business Intelligence tools (Power BI, Tableau)
* Experience in startups or fast-paced environments
Work directly with the U.S. market and grow your career in an environment that values ownership, structure, and results.
Apply now and become part of Blue Dot BPO.