ServiceNow Technical Consultant/Developer Role
Duration: 6-18 month contract. 35-45 Hours a week
This role is ideal for a very senior specialist in complex integrations with high volume of data, who also has experience in HRSD and App Engine. It would be nice to have knowledge in ITOM specialist in Discovery and Service Mapping, particularly in large banks.
We are looking for a professional who wants to work in a collaborative environment as an experienced ServiceNow Developer. As a consultant, you will have the ability to share new ideas and collaborate on projects without the extensive demands of travel.
The successful candidate will have a system's perspective and will be able to leverage their expertise in multiple ServiceNow modules, including Customer Service Management (CSM). They must have hands-on experience with Service Portal Development, Flow designer and/or traditional workflows, and an excellent understanding of ServiceNow Common Service Data Model 4.0 (CSDM 4).
Key responsibilities include working with functional teams and clients to implement ServiceNow applications such as ITSM, ITOM, CSM, and building customized applications using ServiceNow AppEngine. The successful candidate will also develop scoped applications that utilize all ServiceNow's platform functionality, create and maintain API and data integrations between ServiceNow and other services, and work with the latest ServiceNow AI capabilities to enhance applications.
They will use UI/UX leading practices to develop ServiceNow Portals, design and develop reports and dashboards, and work closely with CIOs, Technology Executives, Service Owners (HR, IT, Customer, Field Service, PPM) and their teams to establish an operating model for technology based on NextGen and advances technologies, new and evolving service models for technology and the operational expectations of an organization.
The perfect candidate will have a minimum of 8-10 years overall experience with IT and 4+ years specializing in ServiceNow. They must speak fluent English and Portuguese, and have previous Custom Application Development experience using ServiceNow. Experience in managing integrations in ServiceNow utilizing ServiceNow table APIs, scripted Web Services, custom REST APIs, Integration hub, and expertise in ServiceNow Scripting – Business rules, Script Includes, Client Scripts, JavaScript, etc is highly desired.
As a key member of our team, the successful candidate will be responsible for implementing business solutions that meet the needs of our clients. They will work closely with cross-functional teams to ensure seamless integration and delivery of these solutions. We are looking for someone who is passionate about delivering exceptional results and has a strong desire to grow and learn within our company.