Operations Associate | Remote (Brazil) | U.S. Market At Blue Dot BPO, we support U.S.-based companies in building efficient, scalable, and results-driven operations. We are looking for an Operations Associate who is analytical, highly organized, and has a strong sense of ownership to support and optimize critical operational processes in a dynamic, fully remote environment, working directly with the U.S. market. This is a strategic position for professionals who want to grow in operations, project management, and business analysis while working closely with leadership and cross-functional teams. What We Offer Fixed pay of R$5,000 Full-time Brazil contract 100% remote, working directly with the U.S. market Work schedule: 1 PM to 10 PM (BRT) Long-term contract with growth opportunities International, multicultural, and performance-driven environment Your Responsibilities Support the analysis and optimization of operational processes across departments Map workflows, identify bottlenecks, and propose improvements (SOPs and best practices) Support and/or manage cross-department projects, ensuring deadlines and deliverables Act as a point of contact between operations, leadership, and stakeholders Create operational reports, data analysis, and performance indicators (KPIs) Support strategic decision-making with data and actionable insights Ensure proper organization of documentation, processes, and internal communication What We’re Looking For Bachelor’s degree in Business Administration, Management, Engineering, or related fields Fluent English (daily interaction with U.S.-based teams and stakeholders) Previous experience in operations, business analysis, or project coordination Experience working with U.S.-based companies Strong analytical skills and attention to detail Advanced Microsoft Excel skills (pivot tables, formulas) Ability to work independently in a remote environment Strong communication skills and ability to work with multiple stakeholders Nice to Have Experience with project management tools (Asana, Trello, ClickUp) Knowledge of Business Intelligence tools (Power BI, Tableau) Experience in startups or fast-paced environments Work directly with the U.S. market and grow your career in an environment that values ownership, structure, and results. Apply now and become part of Blue Dot BPO.