Join to apply for the Analista de Marketing de Relacionamento - MG role at Makerh Recursos Humanos.
Salary: To be negotiated.
Responsibilities:
* Act as a mediator between the final client and company departments (client journey, points of attention, dates, and alignments).
* Ensure quality of project deliveries.
* Interface with departments: construction, sales, marketing, etc.
* Support planning and execution of actions and campaigns focused on customer experience and brand strengthening.
* Coordinate with marketing agencies, providing insights and communication strategies.
* Support the team with information and insights for continuous process and product improvement.
* Monitor and analyze customer service indicators, client database, and identify common issues and main complaints for feedback and action.
* Assist customer service, social media, and other communication channels, focusing on problem resolution and customer journey enhancement.
* Participate in key events like handover ceremonies and sales events.
* Monitor competitors and market trends in the real estate sector.
Academic Background: Not specified.
Position: Marketing Analyst.
Company: Makerh Recursos Humanos - Human Resources Consulting.
Industry: Human Resources / Recruitment and Selection.
Seniority Level: Entry level.
Employment Type: Full-time.
Job Function: Marketing and Sales.
Location: Contagem, Minas Gerais, Brazil.
Note: The job posting appears active as there are no indications of expiration.
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