Head of Data & AI (Virtual Assistant team)
About Grupo QuintoAndar
We are Grupo QuintoAndar, the largest real estate ecosystem in Latin America. Guided by a shared purpose of helping people love where they live, we have a diversified portfolio of brands and solutions across different countries in Latin America, covering all phases of the housing journey. We also have a Technology Hub in Portugal. We develop technology and innovation to transform and enhance the overall living experience.
With the support of a world‑class team of investors and advisors, including Kaszek, Qualcomm, General Atlantic, and SoftBank, Grupo QuintoAndar is currently valued at over USD 5.1 billion and continues to grow year over year.
To learn more about our story, visit https://grupoquintoandar.com/pt/.
Location & Remote Work for technology and remote‑first roles
Our technology team operates under a “remote‑first” model, which means we work from home and can live anywhere in Brazil. We also offer the option of working from our São Paulo offices or partner coworking spaces, up to twice a week.
Hiring Process Stages
* Application
* Interview with Recruiter
* Interviews with Data Team
* Leadership & Management
* Offer
About the Team
You will lead a small, senior team of Data Scientists and Machine Learning Engineers at the forefront of QuintoAndar's AI strategy. This team is focused on a high‑impact, high‑visibility mission: creating the company's next‑generation, comprehensive AI assistant.
This role places you at the center of executing our 2026 central AI vision. You will have the opportunity to make a significant impact and gain immediate visibility across the entire company as you pioneer the systems that will redefine our user and employee experiences.
You responsibilities will include:
* Shape the AI Roadmap: Define, own, and execute the strategic roadmap for the AI assistant, overseeing its end‑to‑end development, deployment, and continuous quality improvement.
* Implement SOTA Evaluation: Design and implement state‑of‑the‑art evaluation systems and frameworks specifically built to measure, understand, and enhance the performance of a complex, agentic chatbot assistant.
* Drive Agent Integration: Collaborate closely with partners and business units across the company to guide the seamless integration of new, specialized AI agents into the central assistant.
* Align Cross‑Functional Partners: Strengthen alignment and foster deep collaboration with cross‑functional partners, particularly the Conversational XP line and other core product teams, to ensure a unified and exceptional user experience.
* Be an AI Evangelist: Act as a key AI leader within QuintoAndar, actively promoting and disseminating best practices for advanced AI agentic design, development, and operation.
Requirements
* 7+ years of experience in Data & AI.
* Proven track record of leading medium to large teams and fostering career growth for data professionals (MLEs, DS, DA, DE).
* Experience leading teams to business impact through AI or Machine Learning.
* Experience with building products with LLMs: RAG systems, AI agents, LLM fine‑tuning, and advanced evaluation techniques to understand performance of AI products.
* Experience with experimentation for AI/DS/MLE products: experimental design, Bayesian modeling, optimization, and causal inference for A/B experiment analysis.
* Foundational knowledge of machine learning.
* Solid understanding of software and data engineering best practices, with awareness of the challenges in deploying machine learning models to production.
* Excellent English skills (verbal and written) are mandatory.
You will stand out if you:
* Have experience in working at fast‑growing startups.
* Hold an MSc. (or undergraduate plus intensive experience) in data science, machine learning, information retrieval, ranking systems, recommender systems, natural language processing, computer science, or other relevant fields.
* Have experience with AI or MLE projects to improve support experience.
* Have experience leading staff and individual contributors.
Important
* Our hiring process starts with the application! If you truly want to be part of our team, please complete this step of the process. We analyze all candidates individually and provide feedback to all applicants.
* All communication will be conducted via email, so please stay tuned for our messages and release the domain @quintoandar.com.br to ensure our emails are not sent to spam.
* Profit sharing
* Health insurance
* Life insurance
* Home office allowance
* Employee assistance program (mental health, social, legal, and financial support)
* Extended parental leave
* Day off on birthday, Mother’s Day, and Father’s Day
* Benefits Club (discounts on everyday services)
* Discounts at educational institutions
Diversity & Inclusion at Grupo QuintoAndar
We value diversity and want everyone to feel welcome here, regardless of their age, gender identity, sexual orientation, race, color, ethnicity, origin, disability, religion, or any other characteristic. All our job openings are open to all individuals!
You'll notice there are some diversity questions in the application form. For affirmative action roles, this information may be used to verify your alignment with the target audience for the opportunity. In such cases, it may be used for elimination purposes. For non‑affirmative action roles, this data will be used anonymously, exclusively to monitor and improve our inclusion practices in the hiring process, and will have no impact on your application.
Privacy and Data Protection
The Grupo QuintoAndar operates in compliance with privacy and data protection laws, including, but not limited to, the Brazilian General Personal Data Protection Law (LGPD) (Law No. 13,709/2018), and ensures the security of your data. To learn more, please access our Privacy Notice for Candidates. For questions or to exercise your rights as a data subject, please contact us through our Service Channel.
To apply, please visit our careers page and submit your application via the online portal.
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