Commercial Account Manager
About the Role:
The Commercial Account Manager is responsible for managing existing customer relationships, identifying new business opportunities, and building strong partnerships with key decision-makers.
Key Responsibilities:
* Develop and execute account strategies to achieve revenue growth and customer satisfaction goals.
* Build and maintain strong relationships with customers, ensuring satisfaction and retention.
* Identify and pursue new business opportunities within existing accounts.
* Conduct regular account reviews and provide insightful business reports to customers.
* Collaborate with other departments to support customer success.
Sales and Revenue:
* Achieve and exceed assigned sales quotas and revenue targets.
* Drive client retention, renewals, upsells, and cross-sells.
* Negotiate and close deals effectively.
* Manage the entire sales cycle from lead qualification to contract negotiation and customer onboarding.
* Contribute to sales strategies and best practices.
* Gather market intelligence and share insights with the sales team.
Qualifications and Skills:
* Proven sales experience in the software industry.
* Experience with long sales cycles, public tenders, and CRM systems.
* Strong understanding of software development lifecycle and enterprise IT environments.
* Experience with open source software, API management, and IAM technologies.
* Excellent communication, presentation, and interpersonal skills.
* Strong negotiation and closing skills.
* Ability to build and maintain strong customer relationships.
* Strong analytical and problem-solving skills.
Benefits:
* Competitive compensation package.
* Flexible work environment.
* Vacation/leave plan.
* Health, dental, and life insurance.
* Cutting-edge technologies.
* Professional growth and development opportunities.
Diversity and Inclusion:
We value diversity and inclusion, fostering an environment that respects individual strengths, perspectives, and ideas. Doing so drives innovation and ensures superior experiences for our customers, partners, and employees worldwide.