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Classification Program Coordinator - CUSTOM CLASSIFICATION
Position Number 00039175
Open Date 02/19/2026
Close Date 03/20/2026
Priority Review Date
Employee Class Staff
Full-Time/Part Time Full-Time
FTE 1.00
Position Status Regular
FLSA Exempt
Job code 5002
Union Representation Union
Union Code AFC - AFSCME C, Local #1890
Unit/Department Ctr for Innov Teach & Learn
College/Unit Ctr for Innov Teach & Learn
Division Academic Division
Location AC 110
Position Summary, Requirements, and Qualifications
Overview
Join the team at Northern Illinois University dedicated to advancing innovative, high-quality learning experiences! The Instructional Design Team within the Center for Innovative Teaching and Learning (CITL) partners with faculty and departments across campus to support the design, development, and continuous improvement of online, hybrid, and flexible learning opportunities that promote educational excellence.
The Instructional Designer provides multi-tiered instructional design support for credit-bearing courses, alternative credentials, and non-credit offerings. This position collaborates with faculty and academic units to apply program framework requirements, ensure quality standards, and design accessible, engaging, and inclusive learning experiences. In addition, the role supports the creation of revenue-generating learning opportunities and contributes to the development of NIU’s online general education course bundle and other strategic online learning initiatives.
Essential Duties and Responsibilities
Contribute to CITL Instructional Design Support – 30%
Collaborate with faculty, academic departments and staff to support the full lifecycle of instructional design for credit, non-credit, and microcredential courses.
Apply various learning theories, teaching strategies, instructional design models, best practices in online education, and integrating educational technologies to improve teaching effectiveness and student learning experience.
Manage course design projects for the entire course life cycle, including systematic refresh activities.
Create Learning Experiences for Adult Learners – 25%
Collaborate with project collaborators to ensure courses and credentials meet university priorities, institutional policy, accreditation and compliance requirements, and metrics for student success and retention.
Support efforts for institutional initiatives around course innovation, online learning strategy, microcredential expansion, including participation in cross-functional collaborations.
Work with colleges to identify and design flexible, revenue generating learning experiences for adult and non-credit learners preparing to entry competitive career fields.
Design flexible learning structures that respect adult schedules and prior experience, while mapping learning objectives to professional outcomes.
Leverage artificial intelligence and subject matter expertise to build interactive modules, case studies, and simulations that align with real-world workplace practices.
Collaborate with the chairs, faculty, and staff to define program framework requirements.
Apply project and program-level design and development framework strategies for colleges, departments, and other units in developing online, hybrid courses or on-demand learning experiences.
Support the development of general education courses that meet graduation requirements for undergraduate online programs with and across different colleges.
Contribute to Quality Standards Assessment of All Online Courses – 15%
Implement and maintain online quality standards and contribute to the quality standards assessment of all online courses and learning experiences.
Assure universal design principles are considered in creating media.
Collaborate with CITL Leadership – 10%
Support the mission of CITL through various instructional design assignments.
Minimum Required Qualifications (Civil Service)
A total of one (1) year (12 months) in education, training and/or work experience in the area of specialization inherent to the position.
Note: Master’s Degree in an area consistent with the duties of the position may be substituted for one (1) year of work experience.
Knowledge, Skills, and Abilities (KSAs) (Civil Service)
Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Skill in analyzing information and evaluating results to choose the best solution and solve problems.
Skill in scheduling events, programs, and activities, as well as the work of others.
Skill in oral and written communication.
Ability to adjust actions in relation to others’ actions.
Ability to listen to and understand information and ideas presented through spoken words and sentences.
Ability to apply general rules to specific problems to produce answers that make sense.
Ability to develop specific goals, plans to prioritize, organize, and accomplish tasks.
Ability to work effectively with staff, the public, and outside constituency groups.
Ability to effectively plan, delegate, and supervise the work of others.
Ability to utilize various computer software packages, such as Accounting Software, query, etc.
Ability to work independently and exercise judgment in order to be able to analyze and investigate a variety of questions or problems.
Ability to analyze and develop guidelines, procedures, and systems.
Specialty Factors (Civil Service)
None
Preferred Qualifications (Civil Service)
Master’s degree or significant progress toward a master’s degree in higher education, instructional design, online learning, or related field.
Two (2) years of experience in an instructional design role, working with subject matter experts to create online, hybrid, or blended learning courses or content using a learning or content management system or related experience to the hiring unit*.
One (1) year of professional experience coordinating complex instructional design projects involving multiple, distinct work products, multiple subject or content experts, and coordination with other designers, developers, and/or media specialists.
Knowledge of NIU’s online academic degree-completion, graduate, and certificate programs.
Certification in Quality Matters or other similar course quality standards.
Excellent written and oral communication skills, planning and organizational abilities, problem solving skills and ability to work collaboratively and collegially.
Ability to apply instructional design theory to functional design concepts, practices and methods.
Additional Requirements (SPS)
N/A
Preferred Qualifications (SPS)
Regular office related duties
Sitting for extended periods of time
Using computer/electronic equipment for extended periods of time
Occasional lifting and moving items weighing up to 25 lbs
Appointment and Compensation Details
Anticipated Appointment Start Date 3/16/2026
Percent of Staff Year 1.00
Standard Hours Per Week 37.50
Working Hours Monday - Friday, 8:00am - 4:30pm; Flexible
Fully complete the Education and Work History sections of the application. Be specific on your entire work history, including employment dates and duties for all positions held. Applicable part-time work experience will be considered toward qualifying for this position; however, it will be converted to a full-time equivalency to determine combined length of experience.
Important: Please upload any unofficial transcript(s) and/or documentation that verifies any education, experience, and/or training you have received.
If eligible for Veteran’s Preference Points, DD214/DD215/NGB22/DD256 paperwork reflecting an Honorable Discharge MUST be uploaded to this application to receive the maximum eligible points on the Civil Service examination.
After the posting has closed, your submission will be reviewed to determine if you meet the minimum qualifications for the classification, including any specialty factors associated with this position. If you meet the minimum required qualifications for this position, you will receive a score based on your education and experience, and your name will be placed on the active employment register.
Please monitor your e-mail for further information regarding your application. Emails will be generated from jobs@niu.edu and CivilServiceTesting@niu.edu. Please add these emails to your address book to ensure timely delivery of any future communication.
Illinois residency required within 180 days of the hire date.
Credentials Assessment Examination:
The examination for this position is a Credentials Assessment and is based on your application materials as submitted for this posting. A Credential Assessment is a rating by the Human Resources Office of an applicant’s/employee’s education, experience, and special credentials/qualifications (licenses, etc.). Applicants are required to upload documentation to verify the minimum qualifications for this position has been met.
Required documentation noted in the posting, such as a driver’s license, licensures, or certifications MUST be uploaded with your application materials.
After assessment of all qualified applicants has been completed for this position, the names with the top three (3) scores will be referred to the hiring department for interview.
Click on Program Coordinator for more information including salary ranges, typical duties, minimum acceptable qualifications, and testing requirements.
Applicants who may assume they do not meet the exact minimum qualifications are still invited to apply. Within the application documents, applicants should be sure to explain how their credentials and related qualifications address the requested minimum requirements.
Employment is contingent upon your passing a criminal background investigation. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources.
In accordance with applicable statutes and regulations, NIU is an equal opportunity employer and does not discriminate on the basis of race, ethnicity, color, national origin, ancestry, sex, religion, age, disability (physical and mental), marital status, veteran status, sexual orientation, gender (identity and expression), political affiliation, or any other factor unrelated to professional qualifications, and will comply with all applicable federal and state statutes, regulations and orders pertaining to nondiscrimination, equal opportunity and affirmative action.
The following person has been designated to handle inquiries regarding the non-discrimination policies:
Ethics and Compliance Officer, Title IX CoordinatorHealth Services Building Room 230TitleIXCoordinator@niu.edu815-753-5560
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
ADA Accommodation
NIU remains committed to ensuring that its recruitment and application procedures include full opportunities for applicants with disabilities. Employment opportunities will not be denied to anyone because of the need to make accommodations for a person’s disability during either the application or interview process. An applicant who believes they require an accommodation to participate in the employment process due to a disability may request that accommodation through the Accommodation Request Form. For further assistance, please contact the office of Affinity Action and Equal Opportunity (AAEO) at ada@niu.edu.
Transcripts (unofficial with official required at hire)
List of at least 3 Professional References
Resume/Curriculum Vitae
Cover Letter
Transcripts (unofficial with official required at hire)
List of at least 3 Professional References
Military Discharge Documents ONLY (DD214/DD215/NGB22/DD256)
Other
Supplemental Questions
Required fields are indicated with an asterisk (*).
* What is the highest level of education attained?
GED
High School Diploma
Associates Degree
Bachelors Degree
Masters Degree
PHD
* Have you attached all transcripts to support the degrees you are submitting for consideration?
Yes
No
* How many years of experience do you have in this type of position?
0-1
1-3
3-5
5-7
7+
* Please provide the name of the employer and the dates of employment where you gained this experience. Please note that this information must be verified on an NIU application and/or résumé. (See Résumé is not an acceptable response.)
(Open Ended Question)
* If applicable, have you attached a copy of your DD214, DD215, NGB22, or DD256 for consideration of Veterans Preference Points? The copy submitted should reflect the status of discharge in order to be considered.
Yes
No
Not Applicable
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