Business Technical Services Analyst
We are seeking an experienced Business Technical Services Analyst to join our team. As a key member of our organization, you will be responsible for establishing positive relationships with clients, understanding their business needs, and providing technical support and guidance.
Key Responsibilities:
* Develop and maintain long-term relationships with clients
* Evaluate client business requirements and provide technical solutions
* Convert client requirements into detailed technical specifications
* Maintain knowledge of critical business impact issues from Service Desk
* Assist with document maintenance and record keeping for client system environments
* Participate in release management and ensure code releases do not negatively impact client operations
Requirements:
* Bachelor's degree in Information Technology or related field
* Solid experience in Oracle Database and PL/SQL development
* Previous experience consulting with clients to meet business needs
* Experience in requirements gathering, technical design, and technical presentation
* Advanced English language proficiency
Benefits:
* Flexible work environment
* People-centered work culture
* Opportunities for professional growth and development
* Award-winning Fortune 500 company
What We Offer:
We recognize the importance of creating an inclusive and safe work environment. As an equal opportunity employer, we encourage applications from individuals with disabilities.