About this role
Job Summary:
We are seeking a Community Manager to lead our online communities and help users protect their personal data.
Main Responsibilities:
* Lead daily interactions on social media platforms, starting conversations, replying thoughtfully, and maintaining community guidelines.
* Organize recurring events, such as AMAs, Q&As, user features, and community challenges, to boost engagement and community spirit.
* Identify user sentiment trends, gather feedback, and share actionable insights with Product, Support, and Marketing teams.
* Moderate conversations, remove spam, manage conflict, and resolve situations with empathy.
* Track community health metrics (active users, retention, engagement) and suggest strategic improvements.
Requirements:
* At least 1–2 years of experience managing or moderating active communities.
* Strong writing and communication skills to engage and nurture active, text-based communities.
* In-depth knowledge of Reddit and Discord moderation tools, bots, and features.
* Empathy, diplomacy, and the ability to foster trust in a community environment.
* Organized, proactive, and comfortable working remotely with a startup mindset.
Benefits:
* Monthly salary: $1000 USD.
* Healthcare stipend.
* Unlimited PTO.
* Stock options.
* 100% remote work.
* Professional development opportunities.