It support specialist

Are you passionate about technology and helping people solve problems? We’re looking for a proactive and customer-focused IT Support Specialist to join our growing team in Macapá. In this role, you’ll be the go-to person for resolving technical issues, keeping systems running smoothly, and ensuring a great user experience. If you enjoy troubleshooting, working in a collaborative environment, and growing your IT career—this is the opportunity for you. What You’ll Do - Troubleshoot hardware, software, and network issues: - Install, configure, and maintain computers, printers, and IT systems: - Manage user accounts, passwords, and access permissions: - Monitor and respond to IT support tickets in a timely manner - Assist with system upgrades, patches, and maintenance: - Document solutions and maintain knowledge base articles: - Collaborate with IT team members to improve processes and efficiency What We’re Looking For - 1-3 years of experience in IT support, help desk, or technical support roles: - Basic knowledge of Windows OS, networking, and common business software: - Strong problem-solving and communication skills - Ability to work independently and manage multiple tasks - Customer-focused mindset with a positive attitude - Technical certifications (e.g., CompTIA A, ITIL) are a plus but not required Why Work With Us - Supportive and collaborative team environment - Opportunities for career growth and skill development: - Hands-on experience with modern IT systems and tools - Stable, full-time role with consistent schedule - A company culture that values innovation, learning, and teamwork About the Company We are a fast-growing organization focused on delivering reliable and efficient solutions to support business operations. Our IT team plays a critical role in ensuring seamless day-to-day performance, and we invest in our people to help them grow and succeed. Schedule & Compensation - Full-time position (Monday to Friday) - Competitive salary based on experience - Opportunities for advancement and internal promotion Tipo de vaga: Tempo integral Pagamento: R$2.800,00 - R$4.500,00 por mês Benefícios: - Assistência médica - Auxílio-moradia - Previdência privada - Seguro de vida - Trabalho remoto Local do trabalho: Presencial