IT Professional
At Dingus Zazzy, we're on the lookout for a highly skilled IT professional to join our dynamic team. Our mission is to deliver exceptional digital marketing services to global brands, expanding their presence across multiple platforms.
We pride ourselves on flexible contracts that ensure client satisfaction through real results. Our diverse collective of creatives works together daily to drive brand growth.
To excel in this role, you'll need:
* Proficient spoken and written English skills
* Proven experience in IT support, systems administration, or a related field
* Expertise in computer systems, networks, operating systems (Windows, macOS, Linux), and cloud platforms (Google Workspace, Microsoft 365)
* Strong problem-solving skills with effective communication and troubleshooting abilities
* Familiarity with endpoint management, SaaS administration, automation tools, and cybersecurity best practices
* Excellent interpersonal and communication skills for training and supporting non-technical users
* Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience/certifications)
Your responsibilities will include:
* Hardware, software, systems, and network installation, configuration, and maintenance
* Internal IT support requests, Windows, macOS, and mobile device troubleshooting and resolution
* User account management, permissions, and access controls across Google Workspace, Microsoft 365, and other SaaS platforms
* Deployment and integration of new productivity and collaboration tools
* Endpoint security monitoring and maintenance, including antivirus, firewalls, VPNs, and MFA
* Cloud infrastructure management, data backup, and disaster recovery planning
* Software updates, security patching, and vulnerability assessments
* Cybersecurity initiatives, employee security awareness training, and incident response
* Documentation, user guides, and staff training on new technologies and best practices
* Collaboration with leadership to evaluate and implement new tools enhancing productivity and security