Job Title: ITOM Developer - Infrastructure Expert
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We are seeking an experienced ServiceNow ITOM Senior Developer to architect, develop and optimize ITOM capabilities within the ServiceNow platform.
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* The ideal candidate will have in-depth technical expertise across infrastructure domains, including servers, networks, and applications.
* A strong ability to troubleshoot and deliver scalable IT operations solutions aligned with enterprise needs is required.
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Key Responsibilities:
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* Design and implement ITOM solutions using ServiceNow, in line with enterprise architecture and operational strategies.
* Configure and maintain core ServiceNow ITOM modules, including Discovery, CMDB, and Event Management.
* Collaborate with business and technical stakeholders to align IT operations capabilities with organizational objectives.
* Continuously enhance the ServiceNow platform to ensure performance, scalability, and reliability.
* Diagnose and resolve issues across ITOM functionalities and ensure optimal platform performance and integration efficiency.
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Required Skills & Experience:
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* Minimum 6 years of hands-on experience implementing and supporting ServiceNow ITOM modules, especially Discovery, CMDB, and Event Management.
* Strong understanding of ServiceNow CMDB structure and Event Correlation Rules.
* Solid grasp of server, network, and application architecture, with troubleshooting abilities across infrastructure layers.
* Experience with the ServiceNow database schema, tables, and data modeling.
* Proficient in Performance Analytics, email notification design, and managing complex data workflows.
* Expertise in using transform maps, data sources, and scripts for effective data import and integration.
* Skilled in developing and managing scheduled jobs, events, and automated triggers within ServiceNow.
* Experience with REST/SOAP API integrations, import sets, and custom integrations using scripted approaches.
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About This Role:
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This role offers a unique opportunity to work with a cutting-edge technology platform and contribute to the development of innovative IT operations solutions.
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What We Offer:
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* A dynamic and challenging work environment that encourages innovation and collaboration.
* A competitive compensation package that reflects your skills and experience.
* Ongoing training and professional development opportunities to help you grow in your career.
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Contact Information:
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Please note that we do not accept unsolicited resumes or applications.
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If you are interested in this role, please submit your application through our official website.