UX Researcher - Education & Healthcare Portfolio
We're looking for a UX Researcher to join a large, global education and healthcare product portfolio spanning medical, nursing, and higher-education markets. Our products are used by students, faculty, administrators, and librarians across the U.S. and internationally, with most sold B2B to institutions and some B2C offerings.
You'll join an established UX Research team working closely with product managers and designers across multiple product lines. This role requires someone who can quickly learn complex domains, work independently, and run full end-to-end research cycles.
What You'll Do
* Own and deliver user research across discovery, concept testing, and usability (roughly 30% / 40% / 30% split).
* Plan, design, and execute studies using appropriate qualitative and evaluative methods.
* Collaborate closely with PMs and UX designers embedded in U.S.-based product teams.
* Communicate findings clearly through strong storytelling, presentations, and research artifacts.
* Bring stakeholders along in the research process-ensuring alignment, transparency, and impact.
* Work independently after onboarding, while staying connected to an 8-person research team.
* Help inform product strategy across a diverse, multi-product portfolio.
What We're Looking For
* Strong UX research experience (not mixed UX design/research), with a solid grasp of research methods and study design.
* Ability to independently run end-to-end research-from planning through recruiting, fieldwork, analysis, and presenting insights.
* Experience collaborating with cross-functional teams and influencing product decisions.
* Clear communication skills and the ability to present insights in engaging, structured ways.
* A team-oriented mindset and a proactive, self-directed working style.
* Bonus: experience working with international teams and/or education or healthcare domains.
Contract Details
* Initial 6-month contract, with ongoing extensions expected (projects run 12+ months).
* Working closely with U.S. teams; LATAM timezone alignment is a plus.
* Looking to hire 1-2 researchers for January start.
About Korn Ferry
Korn Ferry unleashes potential in people, teams, and organizations. We work with our clients to design optimal organization structures, roles, and responsibilities. We help them hire the right people and advise them on how to reward and motivate their workforce while developing professionals as they navigate and advance their careers. To learn more, please visit Korn Ferry at www.Kornferry.com