Product Development Expert
We are seeking a highly inquisitive and driven Product Manager to enhance the experience of our SaaS platform and deliver impactful solutions to our customers.
* The ideal candidate will be at the center of driving product improvements that directly impact our customers' experience and business outcomes.
About The Role
This role is perfect for a highly curious and tech-savvy individual who thrives in a fast-paced environment and is passionate about delivering intuitive, self-service solutions that drive adoption and growth.
* Schedule and conduct regular customer interviews to gather actionable feedback.
* Plan and document development sprints ahead of engineers, using standard prioritization processes.
* Create product requirement documents for all assigned new features.
* Work with design to design out each planned release phase (MVP, beta, full release).
* Built data pipelines to measure customer adoption across multiple products accurately.
* Enhance current products to make them more intuitive and self-serving.
* Drive increased customer adoption across all products.
* Improve sales pilot success rates by delivering exceptional product experiences.
Key Skills and Qualifications
* Extremely curious and inquisitive, with a passion for uncovering insights through customer feedback.
* Tech-savvy and comfortable learning complex systems quickly.
* Process-driven thinker who sees everything as an opportunity to streamline and improve.
* Proven ability to conduct multiple customer interviews and synthesize findings.
* Quick learner who can master the industry and product at a fast pace.
* Basic understanding of engineering concepts to collaborate effectively with technical teams.
* Works hard and embraces the challenges of a startup environment.
* No ego and a mindset of continuous learning and improvement.
* Relentless work ethic: doesn't stop until the job is done and done right.
* Accountable for successes and failures, fostering a culture of ownership.
* Balances leadership with hands-on contributions (player-coach mentality).
* Pas_sionate about AI and its transformative potential.
* Experience with robust B2B SaaS products is required.
* Familiar with JIRA, Agile/Scrum practices, PRD writing, and working with design and analytics tools.
What We Offer
* Collaborative and innovative work environment.
* Flexible PTO for any reason, including sick days.
* Personal laptop.
* Health and wellness package.
* Budget for English lessons.