Join to apply for the Analista de Suporte - Cajamar role at Tecnocomp Tecnologia e Serviços. Responsibilities include: Support monitoring at 1st level (telephone, remote, and in-person). Configuration of software, systems, and IT applications. Machine upgrades and user support. Opening, tracking, escalating, and closing support tickets. Monitoring and providing feedback to analysts; creating reports. Developing procedures and scripts for support. Requisites: Knowledge of hardware, software, and printers. Preferably, higher education in Technology or related fields. Benefits include: Meal Voucher: R$ 600.00/month. Transportation allowance. Medical Assistance (Amil). Dental Assistance (Amil). Pharmacy Partnership. Life Insurance. Gympass for employees and dependents. Psychological, legal, and financial support via Apoio Pass. Access to SESC for leisure and wellness. Educational partnerships with FIAP, UNIP, FASB, and FGV/STRONG.
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