Global Talent Acquisition Recruiter at Tata Consultancy Services (Latam Region)
Come to one of the biggest IT Services companies in the world! Here you can transform your career!
Why to join TCS? Here at TCS we believe that people make the difference, that’s why we live a culture of unlimited learning full of opportunities for improvement and mutual development. The ideal scenario to expand ideas through the right tools, contributing to our success in a collaborative environment.
We are seeking an experienced Business Analyst – ServiceNow to design, implement, and maintain comprehensive ServiceNow solutions across multiple modules and business processes.
Responsibilities
Gather and document requirements for ServiceNow projects.
Assess processes and propose improvements/automation.
Design solutions in collaboration with technical teams.
Support platform configuration and customization.
Plan and execute tests to ensure quality.
Train users and maintain complete documentation.
Coordinate deliverables and promote continuous improvement.
Fluent English (meetings with U.S. stakeholders).
Bachelor’s degree in business administration, IT, or related fields.
Experience as a Business Analyst, preferably with ServiceNow.
Knowledge of Agile methodologies (Scrum/Kanban) and ITIL.
Strong analytical skills, problem‑solving abilities, and effective communication.
Nice to have: Experience in ServiceNow configuration/customization.
Strong organizational skills, attention to detail, and ability to manage multiple priorities.
PMI‑ACP or PSPO certification.
What can you expect from us?
Professional development and constant evolution of your skills, always in line with your interests.
Opportunities to work outside Brazil.
A collaborative, diverse and innovative environment that encourages teamwork.
What do we offer?
Health insurance
Life insurance
Gympass
TCS Cares – free 0800 that provides psychological assistance (24 hrs/day), legal, social and financial assistance to associates
Partnership with SESC
Reimbursement of Certifications
Free TCS Learning Portal – Online courses and live training
International experience opportunity
Discount Partnership with Universities and Language Schools
Bring Your Buddy – By referring people you become eligible to receive a bonus for each hire
TCS Gems – Recognition for performance
Xcelerate – Free Mentoring Career Platform
At TATA Consultancy Services we promote an inclusive culture, we always work for equity. This applies to Gender, People with Disabilities, LGBTQIA+, Religion, Race, Ethnicity. All our opportunities are based on these principles. We think of different actions of inclusion and social responsibility, in order to build a TCS that respects individuality. Come to be a TCSer!
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Information Technology
Industries
IT Services and IT Consulting
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