Technical Support Specialist
This role is ideal for individuals who are passionate about technology and have a knack for solving complex problems. As a Technical Support Specialist, you will be working closely with clients to resolve technical issues and provide exceptional support.
Key Responsibilities:
* Provide technical support to clients via phone, email, or chat
* Analyze and troubleshoot technical issues using tools like GoHighLevel and Zapier
* Built and optimize automation workflows in GoHighLevel and Zapier
* Assist in setting up campaigns, workflows, triggers, pipelines, and integrations inside GoHighLevel
* Audit client accounts and automation sequences to catch and fix errors proactively
* Create guides and video walkthroughs for clients on how to use their systems more effectively
Requirements:
* Proven expertise in GoHighLevel (building automations, campaigns, custom fields, calendars, etc.)
* Advanced proficiency with Zapier (building multi-step automations, error troubleshooting, integrations with 3rd party tools)
* Exceptional English fluency: must be able to communicate clearly and professionally in both spoken and written English
* Strong technical aptitude: love solving problems and figuring out how systems work together
* Client-first attitude: patient, professional, and committed to providing top-notch support
Benefits:
* Competitive compensation package
* Flexible remote work environment
* Opportunity to grow into a full-time position
* Ongoing training and growth opportunities
What We're Looking For:
We're looking for a highly skilled and motivated individual who is passionate about technology and has a strong desire to learn and grow. If you're a problem solver with excellent communication skills and a client-centric approach, we'd love to hear from you.
Please submit your application, including a cover letter, resume, and examples of automation workflows you've built or optimized.