Our team seeks a skilled Jira administrator to manage and maintain our instances of this powerful project management tool.
The ideal candidate will have strong knowledge of Jira software and Atlassian suite of products, as well as experience in analytics and reporting. Prior working knowledge in a portfolio management team is a plus.
Key Responsibilities
• Install, configure, and manage Jira instances
• Create and configure new projects, schemes, and assets
• Vet, install, and upgrade apps, plugins, and integrations
• Monitor and ensure the overall health of the application
• Perform/coordinate application upgrades if needed
• Manage users, groups, and access, training, etc.
• Debug errors if any and assist in issue resolution of Jira instances/other tools by interacting with Atlassian/vendors
• Integration of Jira instances with available/new tools and plugin
• Report of usage/non usage
• Recommend/assist in finding appropriate plugins suitable to customer
• Reporting and Analytics knowledge from Jira and other systems
• Maintain Jira user groups, access, and administration
• Ticket handling in Service now related to Jira/Atlassian products
Benefits
We offer a flexible and remote work environment, prioritizing the integration between work and personal life. We are committed to your growth, offering learning and career development opportunities at all levels. Comprehensive benefits for all employees include certified Great Place to Work and Top Employer recognition in 25 countries.
About Us
We are one of the fastest-growing technology companies in the world, with more than 60 offices around the world and a global team of 227,000 employees. Our company values diversity, representing 165 nationalities across the globe, and offers a positive work environment that values employee recognition and respect.