AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards.
Why Join Us
We want a place to grow, make an impact, and work with people who care. We'd love to meet you!
About the Role
We are seeking a Delivery Director to lead high-value portfolios as a strategic bridge between clients and delivery, turning operational excellence into long-term account growth. This executive-facing role blends Account Strategy, P&L ownership, and consultative leadership, with regular US travel to strengthen partnerships and unlock new buying centers. You’ll shape roadmap alignment, influence C-level stakeholders, and mentor distributed teams while driving scalable, high-impact outcomes.
What You Will Do
Partner with Sales to pursue substantial new deals and validate the solution approach, ensuring the vision is technically sound and profitable.
Collaborate with Account Managers to expand accounts, leveraging existing delivery success.
Actively map the client’s organization and use meet-and-greet sessions during on-site visits to introduce yourself to lateral stakeholders (VPs, Directors).
Ensure that delivery portfolio aligns with project requirements and the client’s annual strategic roadmap and OKRs.
Proactively propose modernization, technical debt reduction, or product improvements to the client.
Lead Quarterly Business Reviews (QBRs) and high-stakes steering committee meetings, presenting value, ROI, and innovation roadmaps to C-level executives.
Oversee the financial health of the entire portfolio, ensuring healthy margins across multiple engagement streams and forecasting revenue growth.
Identify systemic risks across the account—technical, political, or financial—before they become issues.
Serve as the ultimate escalation point, managing difficult conversations or delivery challenges.
Travel quarterly to the assigned territory (USA) to conduct QBRs and dinner meetings.
Mentor and manage Delivery Managers, ensuring consultative delivery standards are applied consistently.
Conduct 1:1s, build Personal Development Plans (PDPs), and manage career paths.
Guide implementation of best practices in Agile, CI/CD, and quality assurance.
Mentor the team to reach autonomy and foster a culture of excellence.
Must Haves
6+ years of experience in Delivery Management, Program Management, or Technical Account Management, ideally within a Global Digital Consultancy or IT Services firm.
Valid US B1/B2 Visa (or equivalent entry permission).
Willingness to travel internationally (specifically to the US) at least once per quarter.
Demonstrated experience managing Account P&L, driving organic growth (upselling), and supporting contract renewals.
Experience managing other Managers and leading distributed, cross-functional teams.
Exceptional English (C2/Native standard) with the ability to nuance language for negotiation, persuasion, and executive storytelling.
Nice to Haves
Proven track record of conducting onsite business trips, client workshops, and executive presentations in the US.
Technical background: ability to debate architecture, scalability, and product market fit with a CTO.
Perks and Benefits
Professional growth: Mentorship, TechTalks, and personalized growth roadmaps.
Competitive compensation: USD-based pay with education, fitness, and team activity budgets.
Exciting projects: Modern solutions with Fortune 500 and top product companies.
Flextime: Flexible schedule with remote and office options.
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