The role of Lead ServiceNow Engineer involves delivering a certified integration application between ServiceNow and a healthcare-focused CMMS platform. This requires expertise in ServiceNow Certified Application Developer, JavaScript, and IntegrationHub.
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About the Role
* Design, development, and deployment of a certified ServiceNow app integrated with the CMMS platform.
* Architect and implement secure, scalable, and maintainable integrations supporting attachments and templated requests.
* Ensure robust bidirectional data flow between ServiceNow and the CMMS using REST APIs and IntegrationHub.
Responsibilities
* Lead the design, development, and deployment of a certified ServiceNow app integrated with the CMMS platform.
* Architect and implement secure, scalable, and maintainable integrations supporting attachments and templated requests.
* Define and enforce best practices and coding standards across the development team.
* Collaborate with engineering, product, and certification teams to finalize scope, timelines, and delivery strategy.
* Guide and mentor junior developers, oversee code reviews and QA processes.
* Own the documentation and requirements-gathering process by working directly with stakeholders.
* Lead the application through the ServiceNow Store certification process, ensuring full compliance.
* Coordinate and support end-to-end testing, certification, and deployment phases.
Must Have Skills
* ServiceNow Certified Application Developer.
* 7+ years of ServiceNow development experience.
* 7+ years of JavaScript experience.
* At least 2 years in a technical leadership or architecture role.
* Proven experience delivering certified ServiceNow Store apps.
Nice To Have Skills
* Experience with facilities management or utility platforms such as WorxHub or similar.
* Prior integration of ServiceNow with third-party SaaS systems.
Work Arrangement
* 100% Remote role; primary time zone is US Eastern Time.
* Contractor role: 6–8 months total.