We are seeking a highly skilled Lead ServiceNow Developer to lead the design, development, and deployment of a certified integration application between ServiceNow and a healthcare-focused CMMS platform.
As a technical leader, you will be responsible for architecting and implementing secure, scalable, and maintainable integrations supporting attachments and templated requests. You will also ensure robust bidirectional data flow between ServiceNow and the CMMS using REST APIs and IntegrationHub.
You will define and enforce best practices and coding standards across the development team, collaborate with engineering, product, and certification teams to finalize scope, timelines, and delivery strategy. Additionally, you will guide and mentor junior developers, oversee code reviews and QA processes.
Key responsibilities include leading the application through the ServiceNow Store certification process, ensuring full compliance, and coordinating and supporting end-to-end testing, certification, and deployment phases.
The ideal candidate will have a strong background in ServiceNow development, JavaScript, and leadership. They should have experience delivering certified ServiceNow Store apps and expertise in complex ServiceNow workflows, ITSM, CMDB, and platform security best practices.
This is a 100% remote role with a primary time zone of US Eastern Time. The contract duration is 6-8 months, including 1-2 months of scoping and hiring, followed by 4-6 months of delivery depending on discovery outcomes.
We are committed to equal employment opportunities and a professional work environment that promotes respect and dignity. Everyone has the right to work in an atmosphere that prohibits discriminatory practices.
We require:
* A ServiceNow Certified Application Developer
* 7+ years of ServiceNow development experience
* 7+ years of JavaScript experience
* At least 2 years in a technical leadership or architecture role
* Proven experience delivering certified ServiceNow Store apps
* Expertise in JavaScript, Flow Designer, IntegrationHub, REST API development, and complex ServiceNow workflows
* Deep knowledge of ITSM, CMDB, and platform security best practices
* Experience with attachments, custom forms, and templated request workflows
* Strong leadership, stakeholder communication, and technical documentation skills
Nice to have skills include experience with facilities management or utility platforms such as WorxHub or similar, prior integration of ServiceNow with third-party SaaS systems, and familiarity with asset management or maintenance request workflows in healthcare or enterprise environments.