Experience of support end-user devices in an enterprise desktop environment. - Brazil - Curitiba, PR - Professionals - Full-time — Your Benefits —: - Buddy program- Extra hours compensation- Health insurance- Internal career development- International environment- Meal voucher- Onboarding program- Unlimited employment contractYour skills: - Experience of support end-user devices in an enterprise desktop environment. - Windows 7-10, Microsoft Active Directory, MS Office 365, PC hardware installation and troubleshooting - Mobile device management including IOS and Android devices, enterprise encryption solutions - Basic experience of Networks and end-user infrastructure systems such as AD, SCCM, Intune, VPN and Antivirusir - Proven analytical, troubleshooting and problem-solving skills. Your Tasks: Desktop Technician will provide day to day local Desktop Support Engineer is mainly engaged in break-fix activities, fault diagnosis and resolution of end-user hardware or software issues and questions that require hands-on treatment. Support includes receiving and shipping end user equipment, device reinstallations or swaps, equipment delivery. Be part of us: Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile - we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force, Hemmersbach Kids’ Family and Hemmersbach Climate Force. That’s why Hemmersbach is The Social Purpose IT Company.