Senior Project Delivery Lead
Elevate project outcomes by effectively managing delivery for key customers across diverse technological domains, fostering a collaborative work environment within teams, and ensuring regular updates to customer stakeholders through strategic reviews. Leverage expertise to conduct thorough milestone briefings and quarterly business reviews to achieve exceptional customer satisfaction.
Key Responsibilities:
* Evaluate projects for timely completion within scope and budget, collaborating with technology teams to drive success.
* Cultivate strong relationships with customer stakeholders, ensuring seamless project scoping and documentation aligns with industry standards.
* Lead cross-functional teams across technologies, partnering with the project management office to maintain quality control procedures, and serve as the primary delivery point of contact for customers.
* Proactively identify, assess, and mitigate project risks, guaranteeing service level agreements are met to avoid penalties.
* Promote continuous improvement initiatives to enhance project delivery processes, methodologies, and best practices.