COMPANY DESCRIPTION
Mojo Trek, an Inc. 5000 company, delivers an unparalleled recruitment experience, grounded in transparency and integrity. From midsize technology innovators to Fortune 50 powerhouse corporations, we help our clients build technology teams that make a difference, push the change forward, and develop software critical to their success.
Our Global Technology client is seeking a Technology Program Manager with expertise in Change Management & Communications. The ideal candidate will play a pivotal role in driving the successful delivery of technology initiatives while ensuring organizational readiness and user adoption through effective change management and communication strategies. This individual will serve as a bridge between technical teams, Service Owners & business stakeholders, orchestrating complex programs that deliver tangible business value.
Key Responsibilities
Program Management:
* Lead end-to-end program delivery for a specific technology project, from initiation through planning, execution, monitoring, and closure.
* Support in define program objectives, scope, deliverables, milestones, and success metrics in alignment with business goals and strategic priorities.
* Monitor program progress, identify variances, and implement corrective actions as needed to ensure timely delivery and quality outcomes.
Change Management:
* Assist in advising on, developing and executing comprehensive change management strategies along with Service Owners
* Assist in conducting limited impact assessments, stakeholder analyses, and readiness evaluations to determine the scope, scale, and nature of change required.
* Assist in establishing feedback mechanisms to monitor adoption rates
* Communications:
* Assist in developing and delivering clear, concise, and compelling communications tailored to diverse audiences in support of Service Owner content
* Create and manage communication plans to convey program vision, goals, progress, and outcomes
* Assist in facilitating workshops, meetings, and presentations in support of program
* Gather and synthesize feedback from stakeholders, adjusting communication strategies as necessary to maximize impact.
Risk Management & Governance:
* Identify, assess, and mitigate program risks, dependencies, and conflicts, maintaining a proactive and solutions-oriented approach.
* Ensure compliance with organizational policies, standards, and regulatory requirements.
* Foster a culture of accountability, transparency, and ethical conduct.
* Prepare and present regular program status reports, dashboards, and executive updates.
Qualifications
* Bachelor’s degree in information technology, Business Administration, Change Management, or a related field
* 10+ years of experience managing complex technology programs/projects
* Demonstrated expertise in organizational change management methodologies, such as Prosci ADKAR, Kotter’s 8-Step, or similar frameworks.
* Exceptional written and verbal communication skills, with the ability to translate technical concepts into accessible language.
* Experience developing and executing communications strategies for large-scale initiatives.
* Strong stakeholder management and relationship-building abilities across all levels of the organization.
* Proven analytical, problem-solving, and decision-making skills
* Proficiency in project management tools and software (e.G., Microsoft Project, Jira, Asana, Smartsheet).
* Certification(s) in project management (PMP, PRINCE2) Agile Framework and/or change management (CCMP, Prosci).