Job Overview
The ideal candidate will be responsible for developing and implementing Salesforce solutions that meet our clients' needs, utilizing OmniStudio tools to create dynamic, customer-centric applications.
Key Responsibilities:
* Solution Development: Develop solutions using Omni Studio tools such as OmniScripts, Data Raptors, Integration Procedures, and FlexCards to build dynamic, customer-centric applications.
* Collaboration: Collaborate with business analysts and stakeholders to understand functional requirements and translate them into technical designs.
* Technical Specifications: Create technical specifications and designs for Omni Studio components that align with project objectives and Salesforce best practices.
* Platform Configuration: Customize and configure the Salesforce platform using declarative tools to meet business needs, ensuring solutions are scalable and maintainable.
* Coding: Write clean, efficient, and well-documented code using Apex, Visualforce, Lightning Web Components, and other Salesforce technologies as needed.
* Integration: Implement integrations with third-party systems using Salesforce APIs and middleware solutions.
* Quality Assurance: Develop and execute comprehensive test plans, including unit tests, integration tests, and user acceptance testing to ensure the quality and functionality of the solutions.
* Deployment Management: Manage the deployment process using tools like Salesforce DX, change sets, or version control systems, ensuring smooth transitions from development to production environments.
* Detailed Documentation: Create detailed documentation for developed solutions, including design documents, user guides, and maintenance instructions.
* Ongoing Support: Provide ongoing support and troubleshooting for deployed solutions, addressing any issues that arise in a timely manner.
* Performance Monitoring: Monitor and optimize the performance of Omni Studio solutions, ensuring they operate efficiently within Salesforce governor limits.