Salary:
Competitive Salary
The selected candidate will receive a competitive salary, commensurate with experience and qualifications.
-----------------------------------
Job Description:
A forward-thinking IT Specialist is required to join our growing organization. As the first point of contact for internal IT support requests, you will provide timely troubleshooting and resolution for Windows, macOS, and mobile devices.
Key Responsibilities:
* Install, configure, and maintain computer hardware, software, systems, and networks for all employees, both onsite and remote.
* Serve as the first point of contact for internal IT support requests, providing timely troubleshooting and resolution for Windows, macOS, and mobile devices.
* Manage user accounts, permissions, and access controls across various platforms.
* Support the deployment and integration of new productivity and collaboration tools.
* Monitor and maintain endpoint security, including antivirus, firewalls, VPNs, and multi-factor authentication (MFA).
* Assist with cloud infrastructure management, data backup, and disaster recovery planning.
* Conduct regular software updates, security patching, and vulnerability assessments.
Benefits:
This role offers a comprehensive compensation package, including benefits that support work-life balance and professional growth.
-----------------------------------
Requirements:
To be successful in this position, you should have:
* A working level of spoken and written English.
* Proven experience in IT support, systems administration, or a similar role, preferably in a startup or fast-paced environment.
* Deep knowledge of computer systems, networks, operating systems (Windows, macOS, Linux), and cloud platforms.
* Strong troubleshooting and diagnostic skills; ability to solve problems independently and communicate solutions clearly.
* Experience with endpoint management, SaaS administration, and automation tools.
* Familiarity with cybersecurity best practices, including MFA, VPNs, patch management, and incident response.
* Excellent interpersonal and communication skills; ability to train and support non-technical users.
* Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience/certifications).
Working Hours:
The standard working hours are from 9 am to 5 pm MST, allowing for a healthy work-life balance.