Job Overview
As a key member of our team, you will play a pivotal role in ensuring the seamless execution of delivery routes.
Responsibilities
* Monitor and communicate with drivers and shippers through phone calls and live chat to ensure timely and efficient delivery services.
Requirements
* Fluency in English is essential for effective communication with clients and team members.
* Flexibility to work within the Eastern US time zone (EST) is crucial for synchronizing with global operations.
* Prior experience in logistics, courier operations, call centers, customer support, or account management is highly valued as it demonstrates relevant skills and expertise.