**ServiceNow IT Operations Management Developer Expertise Opportunity**
Role Overview:
We are seeking an expert ServiceNow IT Operations Management (ITOM) developer to lead the development and enhancement of our ServiceNow platform.
Key Responsibilities:
* Design, develop, and implement complex ServiceNow ITOM solutions including CMDB, Discovery, and Service Mapping.
* Experience with configuring and customizing ServiceNow applications and modules.
* Lead development of integrations between ServiceNow and other enterprise systems.
* Collaborate with stakeholders to gather requirements and translate them into technical solutions.
* Mentor junior developers and provide technical guidance.
* Ensure best practices in coding, testing, and deployment.
* Provide solutions that utilize most out of the box features without requiring customizations. Facilitate the reuse of code, components, and proven patterns; Influence common modeling, design, and coding practices.
* Perform upgrade testing by validating customizations, configurations, and integrations across major and minor ServiceNow releases.
* Develop and maintain Automated Test Framework (ATF) test suites to validate core ServiceNow functionalities, ensuring stability and reducing manual regression efforts.
* Troubleshoot and resolve platform issues.
Required Skills & Qualifications:
* Bachelor's degree in Computer Science, Information Technology or a related field.
* 5-7 years of ServiceNow development experience with a focus on ITOM.
* Strong knowledge of CMDB, CSDM, Discovery, Service Mapping, and Integrations.
* Proficient in JavaScript, HTML, CSS, Glide API, REST/SOAP integrations, and ServiceNow scripting.
* Experience with automation and DevOps practices, familiarity with continuous integration (CI/CD), code versioning tools such as Git, and Agile principles
* Excellent verbal and written communication skills.
* Ability to establish strong relationships internally and externally.
Desired Certifications:
* Certified Application Developer (CAD)
* Certified System Administrator (CSA)
* Certified Implementation Specialist – Discovery
* Certified Implementation Specialist - Service Mapping
About This Role:
This is an exciting opportunity for a highly skilled IT operations management developer to join our team and contribute to the success of our ServiceNow platform.
What We Offer:
A dynamic and collaborative work environment, opportunities for professional growth and development, and a competitive compensation package.