Job Title: Operational Specialist
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We are seeking a detail-oriented professional to monitor ongoing deliveries and provide support to delivery drivers and shippers. Key responsibilities include answering phone calls, responding to live chat inquiries, and resolving any issues that may arise during the delivery process.
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To be successful in this role, you will require proficiency in English, the ability to work based on the Eastern US time zone (EDT), and experience in logistics, courier operations, call center, or customer support.
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Benefits of this role include the opportunity to work with a dynamic team, gain valuable experience in operational management, and develop strong communication skills.
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Required qualifications include:
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* Proficiency in English
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* Ability to work based on the Eastern US time zone (EDT)
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* Experience in logistics, courier operations, call center, or customer support
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