Technical Account Manager
Job Description:
The role offers an opportunity to be a key part of a challenging, dynamic environment. As a Technical Account Manager, you will be responsible for providing technical expertise and support to customers throughout the entire product lifecycle.
* Customers' main point of contact from pre-sales to post sales, design-in, validation, regression, product launch, and post maintenance.
* Provide on-site and remote support to customers during the entire design/launch process: integration, validation, pilot, mass production, and maintenance.
* Collaborate with R&D to transfer debug and design knowledge of our products to customers.
* Hands-on activities involving proof of concept demos, use case implementations, and system validations of our evaluation kits or other IoT systems.
* Organize technical training, presentations, or workshops to customers, partners, or internal stakeholders.
Requirements:
* 5+ years of software engineering and/or FAE experience within the cellular phone or wireless module industry.
* Hands-on cellular experience with relevant industry technology including 5G, LTE, and/or CatM.
* Hands-on experience in Android or Linux development or integration environment.
* Strong technical, analytical, and presentation skills.
* Familiarity with hardware design or software architecture a plus.
* Familiarity with RTOS or other embedded systems development environment a plus.
* Travel up to 25%, domestic and international.
* Fluent in Mandarin Chinese preferred.
About the Role:
This is a unique opportunity to join a dynamic team and contribute to the growth of our company. If you are a motivated individual with excellent technical and communication skills, we encourage you to apply.