Delivering Excellent Customer Experiences
Metrobi is a Techstars-backed startup providing local courier services in 20 major metro areas across the U.S.
Operations Specialist Role
The Operations Specialist will monitor ongoing deliveries and assist delivery drivers and shippers over the phone and live chat. Key responsibilities include communicating with customers, resolving issues, and ensuring timely delivery of packages.
Key Qualifications
* Language proficiency: Proficiency in English is required for effective communication.
* Time zone**: The role requires working based on the Eastern US time zone (EDT).
* Experience**: Experience in logistics, courier operations, call center, or customer support is necessary to excel in this role.
Why Choose Metrobi?
As an Operations Specialist at Metrobi, you will be part of a dynamic team dedicated to delivering exceptional customer experiences. If you are passionate about logistics, enjoy problem-solving, and have excellent communication skills, we encourage you to apply and take your career to the next level.