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Client solutions manager - samsung ads

São Paulo de Olivença
Samsung Electronics
Anunciada dia 28 abril
Descrição

Who are we?

* Samsung Electronics has grown into one of the world’s leading technology companies, recognized as one of the top 5 global brands. As a global leader in technology, we are transforming the world with the creativity and diversity of our talented people who drive this transformation.
* Our company's success reflects the determination and talent of our people, aligned with our key corporate values: People, Excellence, Change, Integrity, and Co-prosperity. Our mission is to help people achieve the impossible.
* We are inspired by what people want to accomplish in their lives and work to create products that empower them in new ways. This drive fuels our innovation.
* Join us at Samsung and find your opportunity to do what you can't.
* Looking for more? Visit our website www.samsung.com or our career page HERE!



Samsung Ads, the advertising monetization arm of Samsung Electronics, leverages proprietary real-time TV viewing behavior and insights to promote relevant brands and content experiences to consumers. We partner with brands, agencies and content owners to deliver unique advertising opportunities on native placements within our Smart TV platform and programmatically with a cross device solution.


Samsung’s unique first party data help brands connect to their audience as they explore content across desktop, mobile, tablets and our Smart TVs. The Samsung Ad platform delivers high-quality audience targeting powered by three key components: first-party audience data at scale, world-class data science, and brand-safe cross-device ad inventory.


The Opportunity:

We’re growing our Client Solutions team in Brazil! Samsung Ads is looking for confident individuals to take on this strategic position dedicated to supporting the Sales team in Brazil and driving direct impact towards quarterly revenue goals. He/she will partner with Sellers on key accounts & verticals to provide seamless end-to-end full support. Candidates should have prior experience focused on delivering excellent customer service, driving campaign performance and achieving a successful renewal rate. He/she must be able to demonstrate a strong knowledge of the advertising industry across digital & programmatic platforms.



Responsibilities:

* Align directly with Sales representatives to provide seamless account support, including but not limited to: RFP responses, media planning, post-sale kick-off and management of campaign insights & reports.
* Serve as lead contact for all day-to-day client communication, ensuring exceptional service and troubleshooting appropriately in a timely manner.
* Lead campaign kick-off meetings, manage launch timelines, and streamline communication on campaign updates, troubleshooting, optimization recommendations and final campaign review.
* Communicate to internal teams across product and operations of upcoming campaigns, requirements and guidance on discussed KPIs.
* Maintain strong knowledge of Samsung Ads platform and offerings to serve as the “go-to” resource and drive upsell opportunities.
* Produce best practices and learnings based on campaign performance, and provide clients with recommendations to drive renewal business.
* Collaborate with Marketing team for custom ideation and marketing solutions, providing specific overview of client’s objectives and goals.
* Educate and guide new and existing clients on best practices, onboard new clients and proactively address areas where improvement is needed.
* Understand the larger financial picture and drive positive impact towards Samsung Ads’ annual sales growth.



Background:

* Solid experience working in an organization that supports the Advertising Sales function specifically within the Account Management role;
* Must be task driven and have the ability to produce and hit key deliverable deadlines in a fast paced environment;
* Attention to detail, ability to multitask and strong organizational skills required;
* Experience working directly with clients and can demonstrate ability to present during meetings;
* Deep understanding of the digital advertising space, with knowledge of programmatic landscape;
* Bachelor’s degree required.



Why is Samsung Electronics the place to be?

Join a Global Team

Work with a dynamic and diverse team, constantly interacting with different cultures.

Tackle Big Challenges

Our history is built on overcoming challenges and striving for excellence. Join us in pushing the boundaries of technology and innovation.

Shape the Future

Collaborate in an open, innovative environment where your ideas come to life, creating products that redefine the future.

Make an Impact

Contribute to groundbreaking technologies that improve lives and support communities worldwide. At Samsung, your work truly makes a difference.


Benefits:

* Comprehensive health and wellness programs
* Professional development opportunities
* Opportunities for career advancement
* Global networking and collaboration

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