Operations Specialist Role
As a key member of our delivery team, you will be responsible for ensuring seamless operations by providing exceptional support to drivers and shippers.
Key Responsibilities:
* Monitor deliveries and provide timely assistance via phone and live chat
* Collaborate with logistics teams to resolve customer service related issues
Our ideal candidate is detail-oriented, possesses excellent communication skills, and can thrive in a fast-paced environment. Prior experience in logistics, customer support, or call center operations is highly valued.