Operations Specialist Role Overview
As an Operations Specialist, you will be responsible for monitoring ongoing deliveries and assisting delivery drivers and shippers over the phone and live chat. This role offers a unique opportunity to work with a team of dedicated professionals who are passionate about delivering exceptional customer experiences.
Key Responsibilities
* Monitor ongoing deliveries and assist drivers and shippers as needed
* Provide top-notch support to ensure timely and efficient delivery of packages to customers
Requirements
* Fluency in English
* Ability to work based on Eastern US Time Zone (EDT)
* Experience in Logistics, Courier Operations, Call Center, or Customer Support
What We Offer
By joining our team, you will have the chance to work collaboratively with a group of skilled professionals who share your passion for delivering outstanding results. Our goal is to provide an engaging and supportive environment that fosters growth and development.