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Senior customer success saas operations lead

Itaquaquecetuba
beBeeDelivery
Anunciada dia 4 outubro
Descrição

Job Description:

Product Delivery Manager is needed to drive the execution of our product roadmap—working closely with engineering, design, and internal stakeholders to ensure smooth, structured, and timely delivery.

This senior hybrid role combines elements of project management and product coordination. It is well suited to someone with experience in customer facing SaaS environments who thrives in organized, execution-focused roles.

The Product Delivery Manager will be responsible for managing and coordinating the day-to-day product development process, facilitating planning meetings, daily standups, retrospectives, and delivery reviews.

They will also translate product ideas into structured, development-ready tasks, draft and refine feature briefs, requirements, and acceptance criteria, track progress across sprints, and proactively identify and resolve delivery issues.

Maintaining task boards and ensuring relevant documentation is kept current and clear are also key responsibilities of the Product Delivery Manager.

Key Responsibilities:

* Manage and coordinate the day-to-day product development process
* Facilitate planning meetings, daily standups, retrospectives, and delivery reviews
* Translate product ideas into structured, development-ready tasks
* Draft and refine feature briefs, requirements, and acceptance criteria
* Track progress across sprints and proactively identify and resolve delivery issues
* Maintain task boards and ensure relevant documentation is kept current and clear
* Communicate with internal stakeholders (e.g., medical experts, support) to clarify priorities and requirements


Required Skills and Qualifications:

Experience working with SaaS development teams is essential for this role. The ideal candidate should have 5+ years of experience in project management within a software team and 3+ years of experience in product management within a software team.

They should also possess strong organizational and communication skills, be able to bring clarity and structure to complex product work, and be capable of operating independently while keeping the broader team aligned and informed.


Benefits:

As a member of our remote, collaborative team, you will have the opportunity to work on a growing customer base and contribute to the development of a leading SaaS platform.

Our team is passionate about delivering high-quality products that meet the needs of our customers, and we are looking for a dedicated individual to help us achieve this goal.


Why This Role Might Be A Fit:

If you are a seasoned product delivery manager with experience working with SaaS development teams, and you thrive in organized, execution-focused roles, this might be the perfect opportunity for you.

Apply now and take the first step towards joining our dynamic team!

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