Position Summary
The Territory Manager is directly responsible for leading and supporting a team of Garden Center Merchandisers and Regional Garden Center Merchandisers across many store locations. This hands-on role combines people management, merchandising, operations, customer services, and strategic planning.
The Territory Manager will act as a key liaison between store teams and Dan & Jerry’s leadership. The Territory Manager will be responsible for the recruitment, interview process, hiring, training, and terminating in their assigned territory. This role will travel extensively (up to 95% in the busy spring season) within assigned territory to visit and support stores and staff, driving sales and merchandising efforts, ensuring plant health and quality, supporting their employees and maintaining strong relationships with the store leaders.
Safety
Safety is a top priority at Dan and Jerry’s Greenhouses, you will take an active leadership role in promoting a safe working culture. We want all employees, customers, and guests to Arrive Safe, Be Safe and Leave Safe.
Essential Duties and Responsibilities
Essential duties and responsibilities are comprehensive, but not limited to:
* Employee Management and Leadership: Hire, train, coach and manage a team of Garden Center Merchandisers and Regional Garden Center Merchandisers. Be able to make tough decisions and terminate employees when necessary. Be a hands-on leader, working alongside your team to merchandise, and maintain all products in the garden centers. Build trustworthy relationships with store managers and Dan & Jerry’s leadership team through frequent communication, accountability, and teamwork. Provide in-person, hands-on training to staff on merchandising, safety, store operations, product waste processes, product handling, display setup and customer service.
* Store Support: Continuous travel to the garden centers in assigned territory, being a regular presence and providing value to each store by ensuring proper store inventory and monitoring plant quality and health. Hold regular meetings with store managers to answer questions and review sales. Ensure stores have proper signage and proper Point of Purchase (P.O.P.) placement. Set up and reset garden center merchandise and displays, sometimes in challenging weather conditions. Assist with unloading products off rolling carts and setting up displays.
* Planning and Administration: Review sales data and store insights to prioritize visits and allocate resources. Oversee your team’s credit card expenses, use of company property, and timecards, ensuring all are approved by deadlines. Monitor store performance and sales reports to proactively find ways to reduce waste and drive sales.
Experience Requirements
* Successful experience in retail or merchandising leadership.
* Garden Center experience or horticulture background.
* Merchandising experience.
* Experience performing interviews and managing a staff.
* A valid driver’s license and acceptable driving record are required.
Education Requirements
* High School diploma or GED.
Knowledge, Skills, Abilities & Personal Attributes
* Possesses a high level of written and oral communication skills.
* Ability to be self motivated and work independently in a fast passed outdoor environment.
* Strong time management, multi-tasking, and problem solving abilities.
* Must interpersonal and relationship building skills.
* Be organized and detail oriented.
* Must have the ability to work well with others.
* Demonstrates a strong work ethic, flexible with work hours, and willing to be available when necessary.
* Does what it takes to get the job done.
The qualifications listed above are guidelines. Other combinations of education and experience may provide necessary knowledge, skills, and abilities to perform this job.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to perform occasional to continuous repetitive motion while walking, standing, sitting, distinguishing colors, lifting, and carrying objects up to 50 pounds.
Work Environment / Travel
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Typically, those in this or comparable roles will spend most of their time working side-by-side employees in an outdoor garden center environment with few physical hazards. The business is seasonal, and environments can at times be cold, hot, and/or humid. Extensive travel to stores should be expected.
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