Operations Specialist
We are seeking an Operations Specialist to join our team. In this role, you will be responsible for monitoring ongoing deliveries and assisting delivery drivers and shippers over the phone and live chat.
Job Description
The Operations Specialist will play a key role in ensuring the smooth operation of our delivery services. This will involve working closely with delivery drivers and shippers to resolve any issues that may arise during the delivery process.
Requirements
* Proficiency in English: You must have excellent written and verbal communication skills in English.
* Time Zone Alignment: You must be able to work based on the Eastern US time zone (EDT).
* Experience: You must have experience in logistics, courier operations, call center, or customer support.
What We Offer
As an Operations Specialist, you will have the opportunity to work in a dynamic and fast-paced environment. You will be part of a team that is dedicated to providing exceptional customer service and delivering high-quality results.
How to Apply
If you are a motivated and detail-oriented individual who is looking for a new challenge, we encourage you to apply for this position.