Technical Support Engineer
We are seeking a skilled professional to fill this critical role.
This individual will serve as the primary technical point of contact for clients, providing expert guidance on platform issues, bug analysis and effective communication between teams.
Key Responsibilities:
1. Diagnose and troubleshoot complex technical problems.
2. Collaborate with cross-functional teams to resolve client concerns.
3. Develop and maintain documentation to ensure knowledge sharing among teams.
Requirements:
* Proven experience in technical support or related field.
* Excellent problem-solving and analytical skills.
* Strong communication and interpersonal skills.
Benefits:
Competitive compensation package, opportunities for growth and development, and a collaborative work environment.
What We Offer:
A dynamic and innovative organization that values employee growth, diversity, and inclusion.