We are seeking a detail-oriented and process-driven professional to join our team. The ideal candidate will assist in evolving our fraud case intake and resolution platform, an essential tool for streamlining fraud signals across departments and improving operational workflows.
This is a fantastic opportunity for students eager to make an impact in a global company. You will work closely with our Fraud Ops, Decision Science, and Technical teams to align platform inputs and drive business growth.
Key Responsibilities:
* Assist with the intake, tagging, and triage of fraud-related case submissions;
* Document return materials processes for traceability and evidence handling;
* Support the creation and refinement of standard operating procedures for fraud and marketing workflows;
* Collaborate with cross-functional teams to ensure seamless integration of platform features;
* Participate in testing and feedback for new platform enhancements;
* Help draft reports and identify opportunities for automation and process improvement.
What We Are Looking For:
* Pursuing a degree in Business, Analytics, Finance, Information Systems, Criminal Justice, or a related field (penultimate or final year);
* Strong academic performance and attention to detail;
* Passionate about structured processes and operational efficiency;
* Comfortable working with tools like Jira, Confluence, and Excel;
* Curious about fraud prevention, financial crimes, and enterprise automation;
* Proactive communicator with strong English skills (written and verbal).