Operations Specialist Job Description
We are seeking a highly skilled and experienced Operations Specialist to join our team. The successful candidate will be responsible for monitoring deliveries, assisting drivers/shippers over the phone and live chat, and providing exceptional customer service.
The ideal candidate will have strong communication skills, proficiency in English, and experience working in logistics, courier operations, call center, or customer support roles. They will also be familiar with the US Eastern Time Zone (EDT) and be able to work effectively in a fast-paced environment.
Benefits of this role include:
* A dynamic and supportive work environment
* Opportunities for career growth and professional development
Requirements for this position include:
* Proficient English
* US Eastern Time Zone (EDT)
* Logistics, courier operations, call center, or customer support experience